To comply with Nigerian financial regulations (CBN/AML guidelines) and protect our creator community against payment fraud, all creators on Kpugi must complete Identity Verification (KYC) before they can withdraw earnings.
Verification is automated, secure, and takes less than 2 minutes using your smartphone or laptop.
1. Why is KYC Mandatory? #
- Payout Protection: Guarantees that only you can withdraw earnings from your account, preventing unauthorized access if your login details are ever compromised.
- Bank Match Guarantee: Ensures the name on your Kpugi account matches your Nigerian bank account for seamless NIBSS transfers.
- Anti-Fraud Security: Keeps bot farms and bad actors off Kpugi, ensuring brands trust our platform with bigger campaign budgets.
2. Accepted Government ID Documents #
You can verify your identity using any one of the following valid Nigerian government-issued documents:
- National Identification Number (NIN):
- Standard National e-ID Card
- Digital NIN Slip (NIMC)
- Premium NIN Slip
- Permanent Voter’s Card (PVC)
- Nigerian Driver’s License
- International Passport (Data Page)
📌 Tip: Ensure your document is valid (not expired), clearly legible, and that all four corners of the card/slip are visible in the photo.
3. Step-by-Step Verification Guide #
- Log into your Kpugi account and click on Settings.
- Select the \”Identity Verification (KYC)\” tab.
- Click the \”Start Verification\” button.
- Select Document Type: Choose NIN, Voter’s Card, Driver’s License, or International Passport.
- Capture / Upload Document:
- Take a clear, glare-free picture of the front of your ID (and back if required).
- Ensure the photo is sharp and text is easily readable.
- Liveness Selfie Check:
- Follow the prompt on your screen to take a quick selfie to confirm you are the legitimate owner of the ID.
- Click \”Submit\”.
4. How Long Does Verification Take? #
Our automated identity verification engine checks your document in real time:
- Instant (Under 2 Minutes): In most cases, verification is completed and approved almost immediately.
- Once approved, your KYC badge will display as \”Verified\” ✅ on your profile, and earnings withdrawals will be permanently unlocked.
5. Troubleshooting Common Verification Issues #
If your verification status returns as Failed or Rejected, check the following:
- Blurry or Dark Photo: Retake the picture in a well-lit room without harsh glare or shadows across your face or text.
- Name Mismatch: The full name on your Kpugi profile must closely match the name registered on your government ID.
- Cropped Edges: Make sure you don’t cut off any corners of your ID card or slip.
Need assistance with your verification? Reach out to our team via Support or post in the Community Forum.
